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1. Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies

by KEEHLEY, Patricia | MEDLIN, Steven | MACBRIDE, Sue | LONGMIRE, Laura.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: San Francisco : Jossey-Bass, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01K262b] (1).

2. Deregulating the public service : can government be improved?

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Washington : The Brookings Institution, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11D4315d] (1). Items available for reference: Biblioteca Graciliano Ramos [Call number: 1.11D4315d] (1).

3. Banishing bureaucracy : the five strategies for reinventing government

by Osborne, David | Plastrik, Peter.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Essex : Addison-Wesley, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11O814b] (1).

4. Getting agencies to work together : the practice and theory of managerial craftsmanship

by Bardach, Eugene.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Washington : Brookings Institution , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11B245g] (1).

5. Politics, position, and power : the dynamics of federal organization

by SEIDMAN, Harold.

Edition: 5. edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New York : Oxford University , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19S4588p] (1).

6. La administración por agencias en los Estados Unidos de norteamérica / por Ángel Manuel Moreno Molina. --

by Molina, Ángel Manuel Moreno.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Madrid : Universidad Carlos III de Madrid, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.290973 M7221a] (1).

7. The tides of reform : making government work, 1945-1995

by LIGHT, Paul Charles.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New Haven : Yale University, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11L7232t] (1).

8. Bureaucracy and the policy process : keeping the promises

by RILEY, Dennis D | BROPHY-BAERMANN, Bryan E.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Oxford : Rowan & Littlefield, 2006Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11R5731b] (1).

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  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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